Are you skilled in delivering onsite technical solutions? Your expertise could be exactly what we’re looking for!
Join us as a Field Service Technician and make your mark in the beautiful South-East region of France.
Main responsibilities:
- Installation of the surgical equipment at the site, installation of hardware, backup systems, software, including overnight deliveries when required
- Test and check equipment for technical specifications
- Technical support and field repair of all DORC machines, solving first line defects
- Carry out preventive maintenance and calibration procedures
- Coordinate field visits with Area Sales Managers and the Service and Application Director
- Provide feedback to DORC HQ on the quality and possible improvements to the Company portfolio
- Attend relevant inter-company training events, meetings, trade fair meetings
- Willing to travel 60% across the country
- Reporting of the following to Service & Application Director and appropriate colleagues/departments
- Fulfill all required logfiles and documentation in line with regulations
- Results of installation / demonstration / training
- Complaints and technical defects or improvements
- Possible sales leads, activities of competition, (possible) key opinion leaders and their feedback
Skills, knowledge and experience:
- Technical higher professional/practical (bachelor) education in related field, preferably bio-medical
- 1-3 years of working experience in a related field
- Technical insight
- Excellent presentation skills, to present with modest confidence and persuasion
- Fluent in local language and English (B2 level), written and spoken
- Strong social skills to interact and work well with others
- Service oriented, driven to recognize and meet the need of the customer
- Coordinating and organizing in a dynamic environment
- Excellent verbal and written communication
- Teamplayer, seeking cooperation
Does DORC make you happy?
Does working for you mean working together? Realising surgical devices together that help to make people see again? With a hands-on and both legs on the ground mentality? Do you want to work for an organisation where you get freedom and responsibility? Where you are fully stimulated to come up with new ideas? And where innovation, quality and technology are woven into the DNA? Then DORC is the place for you.
Would you like to know more about working at DORC? Then read on here.
Did you know ...?
DORC, short for Dutch Ophthalmic Research Center, manufactures equipment, instruments and liquids used in eye surgery.
DORC is a ZEISS company, an internationally leading technology enterprise that develops, manufactures and sells highly innovative products and solutions in a variety of business fields, such as medical technology. As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities.
Will you be our new Field Service Technician – France Region South East?
Ready to take the next step? Apply directly via the Apply Now button! If you have any questions, please feel free to reach out to Eric Govaarts, our Global Recruiter: e.govaarts@dorcglobal.com.
An assessment or the request for a Certificate of Good Conduct (VOG) may be part of the selection process.